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| Frequently Asked Questions |
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If you have a question please check this section before contacting us. We have gathered a list of the most frequently asked questions based on our clients queries. Please check them and if you don’t find the answer you are looking for please do contact us.
How can I buy from you?
How can I pay?
Do you keep my Credit Card details?
How will my order be packaged?
What will I pay for postage cost?
Do you ship to all countries?
Any idea when will I get my order?
Do I need to sign for when I get my order?
14 days have passed since I made my order. When will I receive it?
I purchased 360 pills but I only got one package with 180 pills.
Can you please re-assure me that my data will be kept private and secure?
What is really an ED product?
What are the manufacturing standards for ED medicines?
Can I trust that the medications I buy are genuine?
Is it legitimate to get treatments this way?
Where are you based?
What is your return policy?
What about my personal data? Is it really safe with you?
I’m a bit worried about discretion.
I couldn’t find an answer for my question.
How can I buy from you?
This is extremely easy! If you see the product you wish to buy you just need to click “Buy now” and you will immediately see the “create account form”. When filling it please remember to provide your contact information like name, shipping address and so on. Please make sure the delivery and personal information is 100% correct. As soon as you finish it please click "continue"; that will place you in the payment stage where you just need to pick a payment method. You will be then directed to the page of the payment method you chose. There you will see your delivery information and you can enter your credit card information. Please check everything and if all is correct click 'Confirm Order'. If all data is correct, your order will be processed and you’ll receive a confirmation email with the details.
How can I pay?
You can choose to pay with credit card or by international bank wire.
Do you keep my Credit Card details?
No we don’t! You can be sure that all credit card payments are processed by our payment partner who uses industry standard Secure Sockets Layer (SSL) technology; such allows the encryption of all credit card data. It will help to ease your mind to know that the data passed between your computer and our payment processor cannot be read by third parties.
How will my order be packaged?
We always pack our products safely and above all in a very discreet way. We understand that privacy is big on these matters and for that reason, your order will be delivered in a white envelope, revealing nothing of its contents.
What will I pay for postage cost?
The postage cost is the same (14.50EUR) for all orders at bestedpills.biz. All packages will be shipped using standard airmail and the delivery time is 14-24 days. Moreover, all orders are trackable, secured and in case of loss or damage, we will reship it for FREE.
Do you ship to all countries?
Yes we do! At bestedpills.biz, we can send our products to all countries.
Any idea when will I get my order?
We process and dispatch within 48 hours, so the timeframe for you to get your medicines should be from 14 to 24 days. Please keep in mind that there may be some differences in delivery times for certain countries. If you need further assistance on this matter, please feel free to contact us as we will track down your order.
Do I need to sign for when I get my order?
Yes ! This guarantees that you do get your order so you will need to be at home at the time of delivery and sign it. If by any chance you are not at home, the courier will leave a note for you to contact and collect your order. It is also possible for you to make an arrangement for delivery (one that is more convenient to you).
14 days have passed since I made my order. When will I receive it?
We care about our speed of delivery and we wish to help so please feel free to contact us. However, please check your email and spam folder before you contact us on this matter because in some cases the user has already an email stating that the credit card transaction was rejected. If we successfully charged your card, please allow the standard delivery times mentioned above. After that period it is wise to check with your local Post Office since in most cases, the postmen forget to leave the note for undelivered items. If you your order is not at your local post office, please contact us at once. It’s quite uncommon but if that is the case, your order might have been lost* in shipping or seized by customs. If such happens please do not worry as we will reship it totally FREE of charge.
*If you don’t receive your medicines after 4 weeks and tracking mail shows no results, we will assume it as being lost. We will then issue a replacement to you. Please notice that it is your responsibility to make sure that the information you provided is 100% accurate. bestedpills.biz cannot and will not accept responsibility for orders gone missing as a direct result from your incorrect address information.
I purchased 360 pills but I only got one package with 180 pills.
If such happens, please don’t worry! This happens because amounts over 180 pills are sent in more than 1 package. If you buy 360 pills you will get 2 packages (each one with 180 pills). Thus, it is possible that you get the packages on different days.
Can you please re-assure me that my data will be kept private and secure?
Please be assured that our main concern is privacy, security, discretion and your total satisfaction. We use SSL 128-bit encryption technology (coded) to send data over the Internet and that will guarantee that your information is not decoded by third parties.
What is really an ED product?
An erectile dysfunction medicine is a product that will assist you on your sexual problems. These remedies are fully tested and aim for you to be able to develop and maintain an erection during sexual performance. It is also proved that it can improve your sex life.
What are the manufacturing standards for ED medicines?
Manufacturing standards for these medicines are pretty much the same as for other medicines in the industry. They all go through strict procedures in order to assure the highest quality.
Can I trust that the medications I buy are genuine?
You can be 100% sure! We pride ourselves to only work with renowned pharmaceutical companies that detain strong codes of conduct and are 100% regulated by medical authorities. You will only find authentic medications in our online pharmacy.
Is it legitimate to get treatments this way?
For most countries, yes it is! It’s very usual and represents no issues. However, before you place an order, you should check your country’s law.
Where are you based?
Our HQ office is located in Panama.
What is your return policy?
If by any chance you receive wrong or damaged items, we will re-ship your product FREE of charge. Do keep in mind that due to legal guidelines we cannot accept returned ED medications, making it impossible for us to refund money.
What about my personal data? Is it really safe with you?
100% safe!! We at bestedpills.biz detain a strong policy about privacy and data security that does not allow us to reveal any information to third parties. All data from you will be 100% secure with us
I’m a bit worried about discretion.
Yes, we do understand that concern but discretion is one of our main priorities. We make all the arrangements so that no one knows about your treatment. Your medications will be sent with discrete packaging so you can relax that you’ll receive it without any embarrassment at your doorstep.
I couldn’t find an answer for my question.
If after browsing our FAQ section you don’t see an answer to your question, please do not hesitate to contact us. Also feel free to forward us any suggestion or feedback. We wish to hear from you. Thank you.
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